Renault Approved Used Car Scheme

Used cars sold as Approved must be supplied with the following (at no cost to the customer):

o Minimum 12-month warranty

o 12 months breakdown cover

  • RAC cover available via the Car Care Plan portal
  • Dealer may sell extended cover, to cover a longer period (e.g. to match the length of the customers finance agreement) initial 12 months must be supplied FOC
  • Dealers in Northern Ireland can choose to upgrade the RAC cover to also provide breakdown cover in the Republic of Ireland

o   Vehicle history checks

  •  This must be performed, and a copy of the certificate be made available to the customer on request
  • Dealers may use HPI or Experian

o   Renault Approved vehicle condition check

  • This must be performed with a copy of the check sheet made available to the customer
  •  Branded check sheets are available as part of the suite of POS material supplied via ProAction ID.

o   Drive-away insurance

  • A minimum of 5 days cover must be provided FOC to the customer if required
  • Dealers are free to use their preferred supplier

o   30 day “No Quibble” Exchange

  • Dealers are required to supply vehicles sold as “Approved” with a 30 day “No Quibble” exchange promise – there is no restriction on mileage
  • Customer can exchange for a vehicle of equivalent value for any reason should they not be satisfied with their initial purchase
  • Customer can choose to upgrade to a vehicle of higher value and pay the difference
  • The customers statutory rights are not affected
  • Any vehicles returned under the exchange promise are the responsibility of the dealer