At Dales, we're dedicated to delivering the highest standards of service - that's why we pledge to provide the following services, so you can count on us when it comes to all things car!
If your vehicle has a warranty-covered issue that will take more than three hours to repair*, we'll arrange a courtesy vehicle.
We promise to come to the rescue at the roadside for the entire lifetime of your vehicle.§
Our prices for any work you need done on your vehicle are always transparent and great value. In fact, if you find a cheaper quote elsewhere, we’ll match it.††
If you have a Renault Electric Vehicle (EV), you can charge it for free at participating Renault dealers.˄
*A replacement vehicle will be provided subject to the fault occurring within the warranty period and the repair being covered under the Renault manufacturer’s warranty. A replacement van or car of equivalent size will be provided, but will not include any conversions or installations. You will be responsible for the payment of a £1 deposit by debit/credit card. Commitment excludes any other incidental charges including but not limited to fuel, insurance excess and traffic fines. §
Eligible on all LCVs (excluding Zoe Van) ordered from 1 October 2018 which have had all their services and MOTs completed at the correct age and mileage intervals (in accordance with the vehicle handbook) at a Renault approved dealership
††The quote must be supported by an official quotation from a VAT registered garage within a 15 mile (rural)/ 10 miles (urban) radius from the relevant Renault dealership, for a like-for-like repair (strictly limited to repairs in accordance with Renault’s manufacturer guidelines and repair methods) using Renault original parts. The quotation must have the parts and labour itemised separately. The relevant quote date must be dated within 60 days of the quotation being presented to the relevant Renault dealership. Excludes quotations containing special offers and discounts.
˄Subject to charging point availability. Participating dealers only, please visit https://www.renault.co.uk/dealer-locator.html to search for services available. Fair usage applies and limited to 4 hours per day.
Renault UK Limited reserves the right to amend or withdraw the Renault Business Commitment at any time, without any further notice.