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Find answers to some of our most commonly asked questions below - and if your query isn’t covered, please don't hesitate to contact us.
You can talk to any one of our sales team for more information - simply email us, or give us a call.
We would like to try and help you before you cancel your order, so please contact one of our sales team to discuss this further. Please also read our Terms and Conditions page.
If you would like to amend your order, you can also speak to anyone of our sales team and they will happily process any amendments.
We use a secured verified payment provider which utilises encrypted software to protect your card payment details. We do not store any of your card details.
Please speak to our sales team as soon as possible to review options.
We can help you with this, with one of our sales team able to obtain your settlement figure.
We would be happy to talk to you regarding any questions you have about financing your car purchase - simply contact one of our sales team, either by email or over the phone.
Yes, you can use your part exchange as all or part of your deposit towards your car purchase. However, if there is outstanding finance on your part exchange, this will have to be settled by us as part of the transaction. Any amount left after settlement of your finance can be used towards your deposit.
If your car is valued more than the car you would like to purchase and there is no outstanding finance on it, we will happily give you back the difference. This would be paid to you after taking delivery of your new vehicle.
Yes - assuming you have described your part exchange accurately, answered all the questions correctly and read our Terms and Conditions regarding part exchange, your value will be guaranteed.
Yes, you can remove your part exchange from your order at any time prior to your vehicle handover. You will however have to allow for any adjustment in your quotation, if your part exchange was being used towards your deposit.
Yes, if both the vehicles are owned by you, or you have the permission of the owner to use the vehicle as part of your order. Our sales team will be able to help you in this scenario.
